But after a long stretch of underperformance, the question is how many people in the industry are noticing.
A handful of gatekeepers, including manager research veterans at investment consulting and OCIO firms, said they have dropped coverage of Intech, with one — who declined to be named — saying the firm just hadn't been proactive enough in addressing the challenges its models and processes were encountering in recent years to remain on the OCIO firm's radar screen.
Marques insists that progress is being made on that score, with more consulting firms looking at Intech again and the firm coming off watchlists.
"All the right stuff is starting to happen," he said, adding that the Sept. 30 end of last year's third quarter — when Intech's client assets settled at $8.7 billion — could prove to be the point where "we bottomed out."
Assets under management ended 2023 up slightly at $8.8 billion and around March 18, Marques said, Intech will announce an institutional mandate of roughly $125 million — the firm's first new institutional mandate in over three years — to manage 100% of a European asset owner's non-domestic equity allocations. He declined to name the prospective client.
That win could prove a modest first step in rebuilding what had been a stellar roster of overseas institutional clients that included Japan's Government Pension Investment Fund, the world's biggest pension fund with 226.41 trillion ($1.5 trillion) in assets and South Korea's 1.04 quadrillion won ($780 billion) National Pension Service.
The loss of those chunky overseas mandates, amid what Marques called an industrywide review of equity allocations prompted by the sharp rise in global interest rates starting in March 2022, contributed to net outflows of $5.9 billion in 2023 and $2.8 billion in 2022.
Whether Intech's remaining clients will give the firm the time it needs to prove its revised models can return Intech to its alpha-centric ways remains to be seen.
Marques and Franklin expressed optimism on that score.
There's no guarantee Intech won't lose further clients because sometimes portfolio-level decisions are made for reasons other than performance, Marques said. But in the last nine months, "I've literally seen, in person, every last client we have on the roster" and "they are here, they're committed, they understand the story," he said.
The average length of time Intech's current clients have been with the firm is 15 years, which hopefully translates to their "giving us more runway, because they were there for the good times, they've lived through some tough times and now it's coming back," Marques said.
But one institutional veteran familiar with Intech’s business, who declined to be named, said clients terminating the firm over the past year or two were likewise “very loyal clients who just could not hold on any more,” making the central issue now just how quickly and by how much investment returns can be improved, and whether they can lift longer-term, three-year results. Intech, he speculated, may have until the end of this year to make that case.
One organizational development that could better ensure the firm’s continued focus on delivering results: all 41 employees of Intech own equity in the firm. Employees, in fact, own 100% of the firm now — up from 3% held by employees and founders when Intech was part of Janus Henderson Group, or closer to 14% if phantom equity were included.
With the first comp cycle at the end of 2022, 25% of Intech's equity "was distributed to every last employee here," to drive alignment and establish a particular type of culture at the firm, said Marques.
It's "relatively hard to turn around an organization," said Franklin, adding "it takes a little bit of spunk, a little bit of alignment of interests to make it all happen so … kind of fun," he said.