Aetna Inc.
151 Farmington Ave., Hartford, Conn. 06156; phone: (860) 273-2128; fax: (860) 273-5207
(No. of participants)
Total 1,112,302
Bundled (inc. in-house asset mgmt.) 1,112,302
Participants served exclusively 810,107
Bundled services 810,107
SERVICES PROVIDED:
Plan design
Employee meetings
Generic employee investment education
Customized employee investment education
Generic employee communications
Customized employee communications
Compliance and reporting
Consulting services
TOLL-FREE NUMBER SERVICES
Account balance
Account transfers
24-hour access
Operators
Changes to contribution allocations
Loan request/processing
Performance data
Fund information
Client service rep available
INVESTMENT MANAGEMENT SERVICES
Daily valuation
Total defined contribution assets: $35.3 billion
In-house investment management services are provided through:
*Internally managed mutual funds
*Internally managed separate accounts
*GICs
*General account stable value
External investment management services are provided through:
Alliances with mutual funds
Aetna Inc. provides services to 42,606 sponsors: 30,064 for bundled services (including in-house investment management) and 12,542 for investment management only.
It offers account balances through its website address: www.aetna.com.
It has partnerships for investment management with Alger, Evergreen, Fidelity, Janus, Neuberger & Berman, Templeton, and American Century; third-party administration with Systematized Benefits; and trust services with Mellon and Fleet.
Gordon Maltempo is client contact.
Allmerica Financial
Institutional Services
440 Lincoln St., Worcester, Mass. 01653; phone: (508) 855-6371; fax: (508) 853-3317
(No. of participants)
Total 65,000
Bundled (inc. in-house asset mgmt.) 65,000
Participants served exclusively 65,000
Bundled services 65,000
SERVICES PROVIDED:
Plan design
Employee meetings
Generic employee investment education
Customized employee investment education
Generic employee communications
Customized employee communications
Compliance and reporting
Consulting services
TOLL-FREE NUMBER SERVICES
Account balance
Account transfers
Operators
Foreign language capability
Changes to contribution allocations
Loan request/processing
Performance data
Fund information
Client service rep available
INVESTMENT MANAGEMENT SERVICES
Daily valuation
Total defined contribution assets: $2 billion
In-house investment management services are provided through:
*Internally managed commingled funds
*GICs
External investment management services are provided through:
Private label mutual funds
Commingled funds
Allmerica Financial Institutional Services provides services to 400 sponsors, all bundled services (including in-house investment management) clients.
It has investment management partnerships with Fidelity, Putnam, Janus, T. Rowe Price, Nicholas-Applegate, Bank of Ireland and Miller Anderson; and a record-keeping partnership with First Data.
Andre R. Huggins is client contact.
American Century
Investments
4500 Main St., Kansas City, Mo. 64111; phone: (816) 340-4638; fax: (816) 340-4069
(No. of participants)
Total 144,829
Bundled (inc. in-house asset mgmt.) 144,829
Participants served exclusively 144,829
Bundled services 144,829
SERVICES PROVIDED:
Plan design
Employee meetings
Generic employee investment education
Customized employee investment education
Generic employee communications
Customized employee communications
Compliance and reporting
Consulting services
TOLL-FREE NUMBER SERVICES
Account balance
Account transfers
24-hour access
Operators
Foreign language capability
Changes to contribution allocations
Loan request/processing
Performance data
Fund information
Retirement planning assistance
Client service rep available
Plan provisions
Current contribution information
New enrollments
Account activity history
Statements
Address changes
SECURE PRIVATE NETWORK SERVICES
Account balance
Account transfers
24-hour access
Changes to contribution allocations
Loan request/processing
Performance data
Fund information
Retirement planning assistance
Employee enrollment
Vesting balances
Transfers by percentage, dollars or shares
Transaction history
Personal access codes
Plan provisions
INVESTMENT MANAGEMENT SERVICES
Daily valuation
Total defined contribution assets: $19.2 billion
In-house investment management services are provided through:
*Internally managed mutual funds
*Internally managed separate accounts
*GICs
American Century Investments provides services to 15,648 sponsors: 138 for bundled services (including in-house investment management) and 15,510 for investment management only.
It now offers account balances, account transfers, foreign language capability, performance data, fund information and retirement planning assistance through its website address: www.americancentury.com. By fall, changes to allocations and loan requests will be available online.
It has investment management partnerships with Charles Schwab and Barclays Global Investors.
Chris Doyle is client contact.
American Express
Institutional Services
733 Marquette Ave. S., Minneapolis, Minn. 55402; phone: (612) 671- 7108; fax: (612) 671-5031
(No. of participants)
Total 908,896
Bundled (inc. in-house asset mgmt.) 612,646
Investment mgmt. only 296,250
Participants served exclusively 612,646
Bundled services 612,646
SERVICES PROVIDED:
Plan design
Employee meetings
Generic employee investment education
Customized employee investment education
Generic employee communications
Customized employee communications
Compliance and reporting
Consulting services
TOLL-FREE NUMBER SERVICES
Account balance
Account transfers
24-hour access
Operators
Foreign language capability
Changes to contribution allocations
Loan request/processing
Performance data
Fund information
Retirement planning assistance
Client service rep available
INVESTMENT MANAGEMENT SERVICES
Daily valuation
Total defined contribution assets: $28.4 billion
In-house investment management services are provided through:
*Internally managed mutual funds
*Internally managed commingled funds
*Internally managed separate accounts
*GICs
External investment management services are provided through:
Private label mutual funds
American Express Institutional Services provides services to 444 sponsors: 286 for bundled services (including in-house investment management) and 158 for investment management only.
It offers performance data, fund information, retirement planning assistance and interactive tools and models through its website address: www.americanexpress.com/401k. Future enhancements will include transactional capabilities for account balances, account transfers, foreign language capabilities, changes to contribution allocations and loan request/processing.
It has investment management partnerships with AIM; American Century;
Baron; Brinson; Founders; Franklin; INVESCO; Janus; Neuberger & Berman;
Nicholas-Applegate; Oppenheimer; PIMCO; and Templeton.
John Rowe is client contact.
