Charles Schwab’s record-keeping business hasn’t detected any unusual trading activity or inquiries from participants or sponsors, said Nathan Voris, the Richfield, Ohio-based senior managing director, strategy, for Schwab Retirement Plan Services Inc. There have been “no spikes” in participants contacting the record keeper’s call center during the Ukraine crisis, Mr. Voris said, and Schwab hasn’t detected any changes in DC clients’ asset allocations.
“The short answer is that they are not reacting” to the invasion-related stock market turmoil, he said. “They were aware of market volatility before Ukraine.”
Mr. Voris said record-keeping officials have received “a handful” of inquiries from sponsor clients. The calls, he added, were “very much informational” rather than action-oriented.
Some sponsors have asked about their plan investments’ exposure to Russia. “The exposure is very light,” said Mr. Voris, noting that Russian assets represent less than 1% of clients’ DC assets. These assets are often in emerging markets funds with some in small-cap and midcap foreign markets funds, he said.
Like its record-keeping brethren, TIAA-CREF, New York, reported that sponsor clients have taken in stride the latest outbreak of market volatility.
“In our meetings with plan sponsors over the last two weeks, the market volatility has not dominated conversations,” said Doug Chittenden, head of client relationships.
“Our plan sponsors see market volatility as to be expected as part of their long-term thinking for their employees,” he said. “Periodic market volatility is very much baked into their plans.”
However, participant call volume has increased and “we have seen concern ramp up on the impact of Russia’s actions and understanding of the exposure to any investments in Russia,” he said.
Their reactions in recent weeks are “similar to other major market disruptions,” he said.
Participants’ questions focus on interest rates, inflation and volatility. “Most clients are staying the course, especially once reminded of the long-term approach we’re taking to their planning,” Mr. Chittenden said.
On the front lines with sponsors, consultants are reporting divergent responses.
Martin Schmidt, principal of the DC consulting firm MAS Advisors, Chicago, said he hasn’t heard any concerns from his clients. They haven’t taken any actions in response to the market volatility caused by the Russian invasion, said Mr. Schmidt, whose typical client has DC assets in a range of $250 million to $5 billion.
His clients report that record keepers haven’t communicated with them at the same level when the coronavirus struck in early 2020. “Some of this may be since it’s only been a couple of weeks,” he said. “I imagine there will be more of an active communication campaign if the volatility continues through the end of March and early April.”