Delaware Investments' Retirement Financial Services Inc.
1 Commerce Square, 2005 Market St., Philadelphia, PA 19103; phone: (215) 255-1200; fax: (215) 255-1681; www.delawareinvestments.com
RECORD KEEPING
Total DC assets record kept ($ mil) 5,100
For plans with:
Fewer than 100 employees 3,100
100-499 employees 900
500-999 employees 200
1,000-4,999 employees 500
5,000-9,999 employees 200
10,000-24,999 employees 200
No. of DC record-keeping clients:
Corporate 401(k) 11,517
Other 401(k) 117
Taft-Hartley 6
457 133
403(b) 5
Other DC 1,282
% of assets under record keeping in:
Proprietary investments 69%
Outside investments 29%
Other 2%
SERVICES PROVIDED:
Discrimination testing
Form 5500
1099s
State/federal tax withholding
Prototype plan document
Plan design
Customized plan documents
Summary plan descriptions
404(c) compliance
Ongoing plan compliance
Investment policy preparation
Standardized education print materials
Customized education print materials
Standardized communications
Customized communications
Fund information
Investment performance
Finance/retirement planning materials
Investment advice
Employee meetings
Employee one-on-one meetings
Foreign-language materials
SERVICES VIA VOICE-RESPONSE/
OPERATOR/INTERNET
Enrollment - v-o-i
Contribution rate change - v-o-i
Investment election change - v-o-i
Transfer request - v-o-i
Loan request/note preparation - v-o-i
Rollovers - v-o-i
QDROs form request - v-o
Distribution - v-o
Hardship withdrawal - v-o
Address change - v-o-i
Questions on employee statement - v-o-i
Questions on distributions - v-o-i
Investment information - v-o-i
Prospectus/statement requests - v-o-i
Daily valuation - v-o-i
INVESTMENT MANAGEMENT:
Assets under management ($ millions):
Total DC assets managed 8,200
Internally managed DC assets 7,400
In-house investment management services are provided through:
Mutual funds
Separate accounts
Commingled funds
Stable value/GIC
Other
STAFFING:
Record-keeping operations 180
Compliance/testing/plan design 5
Information technology 30
Investment analysis/due diligence 55
Dedicated conversion/installation 17
Relationship managers 45
Enrollment specialists 9
Education/communication consultants 11
Delaware Investments' Retirement Financial Services Inc. offers 15 fund families through its fund alliance structure, representing 150 funds.
The parent company is Lincoln National Corp.
Client contact: John M. Ring Jr..
Diversified Investment Advisors Inc.
4 Manhattanville Road, Purchase, NY 10577; phone: (800) 770-6797; fax: (914) 697-3617; www.divinvest.com
RECORD KEEPING
Total DC assets record kept ($ mil) 19,500
For plans with:
Fewer than 100 employees 100
100-499 employees 1,000
500-999 employees 3,000
1,000-4,999 employees 4,400
5,000-9,999 employees 5,500
10,000-24,999 employees 3,100
More than 25,000 employees 2,400
No. of DC record-keeping clients:
Corporate 401(k) 861
Other 401(k) 108
Taft-Hartley 29
457 75
403(b) 430
% of assets under record keeping in:
Proprietary investments 84%
Outside investments 10%
Self-directed brokerage/funds window 4%
Company stock 2%
SERVICES PROVIDED:
Discrimination testing
Form 5500
1099s
State/federal tax withholding
Prototype plan document
Plan design
Customized plan documents
Summary plan descriptions
404(c) compliance
Ongoing plan compliance
Investment policy preparation
Standardized education print materials
Customized education print materials
Standardized communications
Customized communications
Fund information
Investment performance
Finance/retirement planning materials
Investment advice
Employee meetings
Employee one-on-one meetings
Foreign-language materials
SERVICES VIA VOICE-RESPONSE/
OPERATOR/INTERNET
Enrollment - o-i
Contribution rate change - v-o-i
Investment election change - v-o-i
Transfer request - o-i
Loan request/note preparation - o-i
Rollovers - o-i
QDROs form request - o-i
Distribution - o-i
Hardship withdrawal - o
Address change - o-i
Questions on employee statement - o-i
Questions on distributions - o-i
Investment information - o-i
Prospectus/statement requests - o-i
Daily valuation - v-o-i
INVESTMENT MANAGEMENT:
Assets under management ($ millions):
Total DC assets managed 32,814
Internally managed DC assets 5,470
In-house investment management services are provided through:
Mutual funds
Separate accounts
Commingled funds
Stable value/GIC
Variable annuities
STAFFING:
Record-keeping operations 320
Compliance/testing/plan design 100
Information technology 100
Investment analysis/due diligence 60
Dedicated conversion/installation 15
Total retirement outsourcing 90
Relationship managers 50
Enrollment specialists 15
Education/communication consultants 100
Diversified Investment Advisors Inc. offers more than 300 fund families through its fund alliance structure, representing 5,000 funds.
The parent company is AEGON USA.
Client contact: Chris Cumming.
