Employee education and communications are the top priority for the next three years, according to 48% of plan sponsors surveyed by CRA RogersCasey and the Institute of Management and Administration. Another 44% of respondents named investment advice as the top priority. Only 14% rated their communication programs "excellent," and 48% rated their programs "good." In addition, only 25% provide investment advice to their employees; of those plans, 36% use their record keepers for the service, and 14% use their record keepers' alliance partners.
The survey covered 263 plan administrators with combined assets of $94 billion.