As the head of consulting for the public funds group at State Street Global Advisors, Boston, James E. Thorsen travels often. Only now, he doesn't wait until the end of the day to call his wife.
"I call when I get off the plane," said Mr. Thorsen, who was attending the National Associa- tion of State Treasurers' conference in Santa Fe, N.M., last September.
And it's not just his wife whom Mr. Thorsen must keep posted when he's traveling.
State Street has implemented new rules requiring all employees to e-mail their schedules for the upcoming week, including details about hotels, and emergency contact information, regardless of whether they're traveling for business or personal reasons.
Mr. Thorsen says those rules were prompted by the confusion that followed Sept. 11 and the time it took to locate all employees, many of whom were traveling.
It took him four days to get home.
Although SSgA escaped unscathed that day, officials "didn't know if a plane was going to crash into our building," Mr. Thorsen said, explaining that the company's offices are directly across from Boston's Logan Airport and the runways are visible from his office windows.
"I just don't think any of us will ever forget," he said.