Shaklee Corp., Pleasanton, Calif., has chosen three finalists in a search for a bundled provider for its $80 million 401(k) plan. Shaklee may replace Merrill Lynch because of concerns over customer service and dissatisfaction with the quality of options offered to plan participants, said Bob Mendonca, benefits manager. If the plan selects a new provider, it would start by January.
Merrill Lynch did not respond by press time.
Watson Wyatt is assisting.