John Hancock Funds Inc.
101 Huntington Ave., Boston, MA 02199; phone: (800) 540-2788; fax: (617) 375-6289;
www.jhancock.com/funds
(No. of participants)
Total 49,398
Bundled (inc. in-house asset mgmt.) 38,269
Record keeping/administration only 11,129
Participants served directly 49,398
Bundled (inc. in-house asset mgmt.) 38,269
Record keeping/administration only 11,129
SERVICES PROVIDED:
Plan design
Employee meetings
Generic employee investment education
Customized employee investment education
Generic employee communications
Customized employee communications
Compliance and reporting
Consulting services
TOLL-FREE NUMBER SERVICES
24-hour access
Operators
Foreign language capability
Client service rep available
Account balance
Account transfers
Changes to current/future allocations
Loan request/processing
Performance data
Fund information
Retirement planning assistance
WEB SITE
24-hour access
Account balance
Account transfers
Changes to current/future allocations
Performance data
Fund information
Retirement planning assistance
INVESTMENT MANAGEMENT SERVICES
Daily valuation
Total defined contribution assets: $3 billion
In-house investment management services are provided through:
Mutual funds
Stable value funds
External investment management services are provided through:
Mutual funds
John Hancock Funds Inc. provides services to 781 sponsors: 548 for bundled services, including in-house investment management, and 233 for record keeping and administration only.
It has partnerships with Fidelity, T. Rowe Price, Gabelli, State Street Global, AIM, Franklin Templeton and Oakmark Funds in investment management.
Keith Schleicher is client contact.
Hewitt Associates LLC
100 Half Day Road, Lincolnshire, IL 60069; phone: (847) 295-5000; fax: (847) 883-9019;
www.hewitt.com
(No. of participants)
Total 4,300,000
Bundled (exc. in-house asset mgmt.) 4,300,000
Participants served directly 4,300,000
Bundled (exc. in-house asset mgmt.) 4,300,000
SERVICES PROVIDED:
Plan design
Employee meetings
Generic employee investment education
Customized employee investment education
Generic employee communications
Customized employee communications
Compliance and reporting
Consulting services
TOLL-FREE NUMBER SERVICES
24-hour access
Operators
Foreign language capability
Client service rep available
Account balance
Account transfers
Changes to current/future allocations
Loan request/processing
Performance data
Fund information
Retirement planning assistance
SECURE PRIVATE NETWORK SERVICES
24-hour access
Account balance
Account transfers
Changes to current/future allocations
Loan request/processing
Performance data
Fund information
Retirement planning assistance
WEB SITE
24-hour access
Account balance
Account transfers
Changes to current/future allocations
Loan request/processing
Performance data
Fund information
Retirement planning assistance
INVESTMENT MANAGEMENT SERVICES
Daily valuation
External investment management services are provided through:
Separate accounts
Commingled funds
Mutual funds
Stable value funds
Hewitt Associates LLC provides services to 160 sponsors, all for bundled services except in-house investment management.
It has 125 partnerships, including AIM, American Century, American Funds, BGI, Brinson, Cohen & Steers, Dimensional Fund Advisors, Dreyfus, Federated, Founders, Franklin Templeton, Heartland, Hotchkis & Wiley, INVESCO, Janus, LaSalle, MFS, Morgan Stanley Dean Witter, Neuberger Berman, PIMCO, Pilgrim Baxter, PRIMCO, Putnam, Scudder Kemper, State Street Global, Stein Roe & Farnham, Van Kampen and Warburg Pincus in investment management.
Tim Murphy is client contact.