Delaware Retirement Financial Services
1818 Market St., Philadelphia, PA 19103; phone: (888) 323-6287; fax: (215) 255-1681
(No. of participants)
Total 96,000
Bundled (inc. in-house asset mgmt.) 96,000
Participants served directly 96,000
Bundled (inc. in-house asset mgmt.) 96,000
SERVICES PROVIDED:
Plan design
Employee meetings
Generic employee investment education
Customized employee investment education
Generic employee communications
Customized employee communications
Compliance and reporting
Consulting services
TOLL-FREE NUMBER SERVICES
24-hour access
Operators
Foreign language capability
Client service rep available
Account balance
Account transfers
Changes to current/future allocations
Loan request/processing
Performance data
Fund information
Retirement planning assistance
WEB SITE
24-hour access
Interactive e-mail
Account balance
Account transfers
Performance data
Fund information
Retirement planning assistance
INVESTMENT MANAGEMENT SERVICES
Daily valuation
Total defined contribution assets: $5.9 billion
In-house investment management services are provided through:
Separate accounts
Mutual funds
Stable value funds
Delaware Retirement Financial Services provides services to 1,200 sponsors, all for bundled services, including in-house investment management.
Mary Rudie Barneby is client contact.
Diversified Investment Advisors Inc.
4 Manhattanville Rd., Purchase, NY 10517; phone: (914) 697-8000; fax: (914) 697-3743;
www.divinvest.com
(No. of participants)
Total 500,000
Bundled (inc. in-house asset mgmt.) 500,000
Participants served directly 500,000
Bundled (inc. in-house asset mgmt.) 500,000
SERVICES PROVIDED:
Plan design
Employee meetings
Generic employee investment education
Customized employee investment education
Generic employee communications
Customized employee communications
Compliance and reporting
Consulting services
TOLL-FREE NUMBER SERVICES
24-hour access
Operators
Foreign language capability
Client service rep available
Account balance
Account transfers
Changes to current/future allocations
Loan request/processing
Performance data
Fund information
Retirement planning assistance
Participant advisory services
Enrollment counseling
Retirement counseling
WEB SITE
24-hour access
Interactive e-mail
Account balance
Account transfers
Changes to current/future allocations
Performance data
Fund information
INVESTMENT MANAGEMENT SERVICES
Daily valuation
Total defined contribution assets: $9.8 billion
Amount passed to subadvisers: $9.8 billion
In-house investment management services are provided through:
Separate accounts
Commingled funds
Mutual funds
Stable value funds
Variable annuities
Diversified Investment Advisors Inc. provides services to 1,235 sponsors, all for bundled services, including in-house investment management.
Laura White is client contact.
Dreyfus Retirement Services/Buck Consultants
EAB Plaza, 144 Glenn Curtiss Blvd., Uniondale, NY 11556-0144; phone: (617) 722-7289; fax: (617) 248- 4561; www.dreyfus.com
(No. of participants)
Total 1,174,429
Bundled (inc. in-house asset mgmt.) 409,423
Bundled (exc. in-house asset mgmt.) 757,599
Record keeping/administration only 7,407
Participants served directly 1,174,429
Bundled (inc. in-house asset mgmt.) 409,423
Bundled (exc. in-house asset mgmt.) 757,599
Record keeping/administration only 7,407
SERVICES PROVIDED:
Plan design
Employee meetings
Generic employee investment education
Customized employee investment education
Generic employee communications
Customized employee communications
Compliance and reporting
Consulting services
TOLL-FREE NUMBER SERVICES
24-hour access
Operators
Foreign language capability
Client service rep available
Account balance
Account transfers
Changes to current/future allocations
Loan request/processing
Performance data
Fund information
Retirement planning assistance
Loan modeling
SECURE PRIVATE NETWORK SERVICES
24-hour access
Interactive e-mail
Foreign language capability
Client service rep available
Account balance
Account transfers
Changes to current/future allocations
Loan request/processing
Performance data
Fund information
Retirement planning assistance
Loan modeling
WEB SITE
24-hour access
Interactive e-mail
Client service rep available
Account balance
Account transfers
Changes to current/future allocations
Loan request/processing
Performance data
Fund information
Loan modeling
INVESTMENT MANAGEMENT SERVICES
Daily valuation
Total defined contribution assets: $23.6 billion
In-house investment management services are provided through:
Separate accounts
Commingled funds
Mutual funds
Stable value funds
External investment management services are provided through:
Mutual funds
Stable value funds
Dreyfus Retirement Services/Buck Consultants provides services to 762 sponsors: 198 for bundled services, including in-house investment management; 562 for bundled services except in-house investment management; and two for record keeping and administration only.
It has partnerships with more than 70 institutions, including American Funds, Federated, Franklin Templeton, INVESCO, J.P. Morgan/ American Century, MAS/Morgan Stanley, Managers Funds, NVEST Funds, PIMCO and UAM Funds in investment management; and Accureccord, Actuarial Consulting, ASG, Chase, CNA, Fidelity, Pan American, State Street Bank, Delaware Group and Wells Fargo in third-party administration.
Joe Eck is client contact.
