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March 31, 1997 12:00 AM

SPECIAL REPORT: DC SERVICE PROVIDERS

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    KPMG Peat Marwick L.L.P.

    8200 Brookriver Drive, Suite 200, Dallas, Texas 75247; phone: (214) 200-7230; fax: (214) 200-7001

    (No. of participants)

    Total 302,000

    Bundled (exc. in-house asset mgmt.) 283,000

    Record keeping/administration only 19,000

    Participants served exclusively 19,000

    Record-keeping/administration only 19,000

    SERVICES PROVIDED:

    Plan design

    Employee meetings

    Generic employee investment education

    Customized employee investment education

    Generic employee communications

    Customized employee communications

    Compliance and reporting

    Consulting services

    TOLL-FREE NUMBER SERVICES

    Account balance

    Account transfers

    24-hour access

    Operators

    Foreign language capability

    Changes to contribution allocations

    Loan request/processing

    Performance data

    Fund information

    Retirement planning assistance

    Client service rep available

    INVESTMENT MANAGEMENT SERVICES

    Daily valuation

    External investment management services are provided through:

    Private label mutual funds

    Commingled funds

    Separate accounts

    GICs

    KPMG Peat Marwick L.L.P. provides services to 340 sponsors: 260 for bundled services except in-house investment management and 80 for record-keeping and administration only.

    It has investment management partnerships with SEI, J.P. Morgan and MFS.

    Salvatore S. Zambito is client contact.

    Lincoln National Life

    Insurance Co.

    P.O. Box 7849, 3C-06, Fort Wayne, Ind. 46801; phone: (219) 455-4795; fax: (219) 455-5469

    (No. of participants)

    Total 150,000

    Bundled (inc. in-house asset mgmt.) 150,000

    Participants served exclusively 150,000

    Bundled services 150,000

    SERVICES PROVIDED:

    Plan design

    Employee meetings

    Generic employee investment education

    Customized employee investment education

    Generic employee communications

    Customized employee communications

    Consulting services

    TOLL-FREE NUMBER SERVICES

    Account balance

    24-hour access

    Operators

    Retirement planning assistance

    Client service rep available

    INVESTMENT MANAGEMENT SERVICES

    Daily valuation

    Total defined contribution assets: $4 billion

    In-house investment management services are provided through:

    *Internally managed separate accounts

    *Guaranteed accounts

    Lincoln National Life Insurance Co. provides services to 6,000 sponsors: 1,500 for bundled services (including in-house investment management) and 4,500 for investment management only.

    It has investment management partnerships with Delaware Group; T. Rowe Price; Strong; Fidelity; Janus; Lincoln; Walter Scott; Provident; Lynch & Mayer; Vantage Global; and First Fiduciary; and a record-keeping and third-party administration partnership with Universal Pensions.

    James R. Julian is client contact.

    MassMutual

    1295 State St., Springfield, Mass. 01111; phone: (413) 744-5735; fax: (413) 744-7747

    (No. of participants)

    Total 260,000

    Bundled (inc. in-house asset mgmt.) 260,000

    Participants served exclusively 260,000

    Bundled services 260,000

    SERVICES PROVIDED:

    Plan design

    Employee meetings

    Generic employee investment education

    Customized employee investment education

    Generic employee communications

    Customized employee communications

    Compliance and reporting

    Consulting services

    TOLL-FREE NUMBER SERVICES

    Account balance

    Account transfers

    24-hour access

    Operators

    Foreign language capability

    Changes to contribution allocations

    Loan request/processing

    Performance data

    Fund information

    Retirement planning assistance

    Client service rep available

    SECURE PRIVATE NETWORK SERVICES

    Plan level data

    INVESTMENT MANAGEMENT SERVICES

    Daily valuation

    Total defined contribution assets: $9 billion

    In-house investment management services are provided through:

    *Internally managed mutual funds

    *Internally managed separate accounts

    *GICs

    External investment management services are provided through:

    Private label mutual funds

    Commingled funds

    MassMutual provides services to 2,900 sponsors: 2,400 for bundled services (including in-house investment management) and 500 for investment management only.

    It offers participant information that mirrors its toll-free number services and excerpts from its employee education interactive software through its website address: www.massmutual.com.

    It has investment management partnerships with Babson; Oppenheimer; Fidelity; T. Rowe Price; American Century; and BZW Masterworks.

    William L. Tindall is client contact.

    Merrill Lynch

    800 Scudders Mill Road, Plainsboro, N.J. 08536; phone: (609) 282-3717; fax: (609) 282-3014

    (No. of participants)

    Total 1,612,000

    Bundled (inc. in-house asset mgmt.) 1,612,000

    Participants served exclusively 1,612,000

    Bundled services 1,612,000

    SERVICES PROVIDED:

    Plan design

    Employee meetings

    Generic employee investment education

    Customized employee investment education

    Generic employee communications

    Customized employee communications

    Compliance and reporting

    TOLL-FREE NUMBER SERVICES

    Account balance

    Account transfers

    24-hour access

    Operators

    Foreign language capability

    Changes to contribution allocations

    Loan request/processing

    Performance data

    Fund information

    Retirement planning assistance

    Client service rep available

    Loan modeling

    SECURE PRIVATE NETWORK SERVICES

    Account balance

    Account transfers

    24-hour access

    Operators

    Foreign language capability

    Changes to contribution allocations

    Loan request/processing

    Performance data

    Fund information

    Retirement planning assistance

    Client service rep available

    Loan modeling

    INVESTMENT MANAGEMENT SERVICES

    Daily valuation

    Total defined contribution assets: $49.3 billion

    In-house investment management services are provided through:

    *Internally managed mutual funds

    *Internally managed separate accounts

    External investment management services are provided through:

    Fund alliances

    Merrill Lynch provides services to 9,600 sponsors: 8,500 for bundled services (including in-house investment management) and 1,100 for investment management only.

    It offers account balances and loan modeling through its website address: www.benefits.ML.com.

    It has a record-keeping partnership with Paychecks.

    Jim Davey is client contact.

    MetLife Defined

    Contribution Group

    1 Madison Ave., Area 2E, New York, N.Y. 10010; phone: (212) 578-3181; fax: (212) 578-6765

    (No. of participants)

    Total 1,035,400

    Bundled (inc. in-house asset mgmt.) 348,797

    Record keeping/administration only 686,603

    Participants served exclusively 1,035,400

    Bundled services 348,797

    Record-keeping/administration only 686,603

    SERVICES PROVIDED:

    Plan design

    Employee meetings

    Generic employee investment education

    Customized employee investment education

    Generic employee communications

    Customized employee communications

    Compliance and reporting

    Consulting services

    Educational messages

    TOLL-FREE NUMBER SERVICES

    Account balance

    Account transfers

    24-hour access

    Operators

    Foreign language capability

    Changes to contribution allocations

    Loan request/processing

    Performance data

    Fund information

    Client service rep available

    Educational messages

    SECURE PRIVATE NETWORK

    Account balances

    Account transfers

    24-hour access

    Changes to contribution allocations

    Loan request/processing

    Performance data

    Fund information

    INVESTMENT MANAGEMENT SERVICES

    Daily valuation

    Total defined contribution assets: $38.5 billion

    In-house investment management services are provided through:

    *Internally managed mutual funds

    *Internally managed commingled funds

    *Internally managed separate accounts

    *GICs

    External investment management services are provided through:

    Commingled funds

    Separate accounts

    MetLife Defined Contribution Group provides services to 3,205 sponsors: 667 for bundled services (including in-house investment management); 1,000 for record-keeping and administration only; and 1,538 for investment management only.

    It offers account balances, account transfers, changes to current/future allocations, loan request/processing, performance data and fund information through its website.

    It has investment management partnerships with American Century; Janus; Harris Associates; Founders; Loomis Sayles; Neuberger & Berman; PBHG; Reich & Tang; Scudder; Warburg Pincus; UAM; and State Street Research.

    Gary Lineberry is client contact.

    MFS Retirement Services

    500 Boylston St., Boston, Mass. 02116; phone: (800) 343-2829; fax: (617) 954-6685

    (No. of participants)

    Total 234,933

    Bundled (inc. in-house asset mgmt.) 185,590

    Investment mgmt. only 49,343

    Participants served exclusively 159,347

    Bundled services 110,004

    Investment mgmt. only 49,343

    SERVICES PROVIDED:

    Plan design

    Employee meetings

    Generic employee investment education

    Generic employee communications

    Compliance and reporting

    TOLL-FREE NUMBER SERVICES

    Account balance

    Account transfers

    24-hour access

    Operators

    Changes to contribution allocations

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