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March 31, 1997 12:00 AM

SPECIAL REPORT: DC SERVICE PROVIDERS

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    Pacific Investment

    Management Co.

    840 Newport Center Drive, P.O. Box 6430, Newport Beach, Calif. 92658-6430; phone: (714) 640-3031; fax: (714) 720-1376

    (No. of participants)

    Total420,000

    Bundled (inc. in-house asset mgmt.)420,000

    SERVICES PROVIDED:

    Employee meetings

    Generic employee investment education

    Customized employee investment education

    Generic employee communications

    TOLL-FREE NUMBER SERVICES

    Performance data

    Fund information

    Client service rep available

    INVESTMENT MANAGEMENT SERVICES

    Daily valuation

    Total defined contribution assets: $12.45 billion

    In-house investment management services are provided through:

    *Internally managed mutual funds

    *Internally managed commingled funds

    *Internally managed separate accounts

    *GICs

    External investment management services are provided through:

    Private label mutual funds

    Commingled funds

    Pacific Investment Management Co. provides services to 228 sponsors, all for bundled services (including in-house investment management).

    It has third party administration agreements with Foster Higgins; American Express; Aon; Brown Brothers Harriman; Buck; Delaware Investment & Retirement; Dubuque Bank & Trust; Well Fargo; Fidelity; First Union; Hazlehurst; Hewitt; Howard Johnson; Investors Bank & Trust; Kemper; Mellon; New York Life; Northwestern; Resources Trust; State Street; Wyatt; Towers Perrin; and William Mercer.

    Brent R. Harris is client contact.

    Pension Solutions Inc.

    2 Pine Tree Drive, Arden Hills, Minn. 55112; phone: (612) 631-4838; fax: (612) 639-5511

    (No. of participants)

    Total16,000

    Bundled (inc. in-house asset mgmt.)12,000

    Bundled (exc. in-house asset mgmt.)4,000

    Participants served exclusively16,000

    Bundled services12,000

    Record-keeping/administration only4,000

    SERVICES PROVIDED:

    Plan design

    Employee meetings

    Generic employee investment education

    Customized employee investment education

    Generic employee communications

    Customized employee communications

    Compliance and reporting

    Consulting services

    TOLL-FREE NUMBER SERVICES

    Account balance

    Account transfers

    24-hour access

    Operators

    Changes to contribution allocations

    Loan request/processing

    Fund information

    Retirement planning assistance

    Client service rep available

    INVESTMENT MANAGEMENT SERVICES

    Daily valuation

    Total defined contribution assets: $300 million

    External investment management services are provided through:

    Separate accounts

    GICs

    Pension Solutions Inc. provides services to 350 sponsors: 300 for bundled services (including in-house investment management) and 50 for bundled services except in-house investment management.

    It offers performance data through its website.

    Mark Schmiel is client contact.

    Piper Jaffray Cos. Inc.

    222 S. Ninth St., Minneapolis, Minn. 55402; phone: (612) 342-6234; fax: (612) 342-6278

    (No. of participants)

    Total 60,000

    SERVICES PROVIDED:

    Plan design

    Employee meetings

    Generic employee investment education

    Customized employee investment education

    Generic employee communications

    Customized employee communications

    Compliance and reporting

    Consulting services

    TOLL-FREE NUMBER SERVICES

    Account balance

    Account transfers

    24-hour access

    Operators

    Changes to contribution allocations

    Loan request/processing

    Performance data

    Fund information

    Retirement planning assistance

    Client service rep available

    INVESTMENT MANAGEMENT SERVICES

    Daily valuation

    Total defined contribution assets: $2.5 billion

    In-house investment management services are provided through:

    *Internally managed mutual funds

    *Internally managed commingled funds

    *Internally managed separate accounts

    *GICs

    *Closed-end funds

    Piper Jaffray Cos. Inc. provides services to 600 sponsors.

    It offers performance data, fund information and retirement planning assistance through its website address: www.piperjaffray.com.

    It has partnerships with various outside mutual funds in investment management and record keeping partnerships with DCA and Bankers Systems.

    Kim R. Jenson is client contact.

    PNC Bank

    1 Oliver Plaza, 27th Floor, 210 Sixth Ave., Pittsburgh, Pa. 15222; phone: (412) 762-6055; fax: (412) 762-5439

    (No. of participants)

    Total106,000

    Bundled (inc. in-house asset mgmt.)106,000

    Participants served exclusively106,000

    Bundled services106,000

    SERVICES PROVIDED:

    Plan design

    Employee meetings

    Generic employee investment education

    Customized employee investment education

    Generic employee communications

    Customized employee communications

    Compliance and reporting

    Consulting services

    TOLL-FREE NUMBER SERVICES

    Account balance

    Account transfers

    24-hour access

    Operators

    Foreign language capability

    Changes to contribution allocations

    Loan request/processing

    Performance data

    Fund information

    Retirement planning assistance

    Client service rep available

    INVESTMENT MANAGEMENT SERVICES

    Daily valuation

    Total defined contribution assets: $4.183 billion

    In-house investment management services are provided through:

    *Internally managed mutual funds

    *Internally managed commingled funds

    *Internally managed separate accounts

    PNC Bank provides services to 908 sponsors, all bundled services (including in-house investment management) clients.

    It offers general service information through its website address: www.pncbank.com.

    It has investment management partnerships with Compass; Fidelity; INVESCO; Janus; and Scudder Stevens.

    Bryan Garlock is client contact.

    T. Rowe Price Associates

    100 E. Pratt St., Baltimore, Md. 21202; phone: (410) 345-2000; fax: (410) 547-1456

    (No. of participants)

    Total..798,000

    Bundled (inc. in-house asset mgmt.)798,000

    Participants served exclusively798,000

    Bundled services798,000

    SERVICES PROVIDED:

    Plan design

    Employee meetings

    Generic employee investment education

    Customized employee investment education

    Generic employee communications

    Customized employee communications

    Compliance and reporting

    Consulting services

    TOLL-FREE NUMBER SERVICES

    Account balance

    Account transfers

    24-hour access

    Operators

    Foreign language capability

    Changes to contribution allocations

    Loan request/processing

    Performance data

    Fund information

    Retirement planning assistance

    Client service rep available

    Enrollment

    Deferral changes

    SECURE PRIVATE NETWORK SERVICES

    Account balance

    Account transfers

    24-hour access

    Changes to contribution allocations

    Loan request/processing

    Performance data

    Fund information

    Deferral changes

    INVESTMENT MANAGEMENT SERVICES

    Daily valuation

    Total defined contribution assets: $27.3 billion

    In-house investment management services are provided through:

    *Internally managed mutual funds

    *Internally managed commingled funds

    *Internally managed separate accounts

    *GICs

    External investment management services are provided through:

    Private label mutual funds

    Commingled funds

    GICs

    T. Rowe Price Associates provides services to 1,450 sponsors: 450 for bundled services (including in-house investment management) and 1,000 for investment management only.

    It offers performance data; fund information; retirement planning assistance and a fund watch list through its website address: www.troweprice.com.

    John R. Rockwell is client contact.

    Principal Mutual

    Life Insurance Co.

    P.O. Box 9397, Des Moines, Iowa, 50306-9397; phone: (515) 248-2042; fax: (515) 248-2118

    (No. of participants)

    Total1,500,000

    Bundled (inc. in-house asset mgmt.)1,500,000

    Participants served exclusively1,500,000

    Bundled services1,500,000

    SERVICES PROVIDED:

    Plan design

    Employee meetings

    Generic employee investment education

    Customized employee investment education

    Generic employee communications

    Customized employee communications

    Compliance and reporting

    Consulting services

    TOLL-FREE NUMBER SERVICES

    Account balance

    Account transfers

    Operators

    Foreign language capability

    Loan request/processing

    Performance data

    Fund information

    Retirement planning assistance

    Client service rep available

    SECURE PRIVATE NETWORK SERVICES

    Account balance

    24-hour access

    Performance data

    Client service rep available

    INVESTMENT MANAGEMENT SERVICES

    Daily valuation

    Total defined contribution assets: $30.8 billion

    In-house investment management services are provided through:

    *Internally managed separate accounts

    *GICs

    External investment management services are provided through:

    Private label mutual funds

    Commingled funds

    Principal Mutual Life Insurance Co. provides services to 27,480 sponsors: 27,000 for bundled services (including in-house investment management) and 480 for investment management only.

    It currently offers performance data and retirement planning assistance through its website address: www.principal.com, and will offer account transfers; changes to contribution allocations; loan request/processing and fund information via enhancements scheduled by the end of 1997.

    It has investment management partnerships with Vanguard; T. Rowe Price; American Century; AIM; INVESCO; Putnam; and Neuberger & Berman.

    Rick Roe is client contact.

    Provident Investment

    Counsel

    300 N. Lake Ave., Pasadena, Calif. 91108; phone: (818) 449-8500; fax: (818) 577-2402

    (No. of participants)

    Total100,000

    SERVICES PROVIDED:

    Employee meetings

    Generic employee communications

    Customized employee communications

    TOLL-FREE NUMBER SERVICES

    Account balance

    Account transfers

    24-hour access

    Operators

    Foreign language capability

    Changes to contribution allocations

    Loan request/processing

    Performance data

    Fund information

    Retirement planning assistance

    Client service rep available

    SECURE PRIVATE NETWORK SERVICES

    Account balance

    Account transfers

    24-hour access

    Foreign language capability

    Changes to contribution allocations

    Loan request/processing

    Performance data

    Fund information

    Retirement planning assistance

    Client service rep available

    INVESTMENT MANAGEMENT SERVICES

    Daily valuation

    Total defined contribution assets: $2 billion

    In-house investment management services are provided through:

    *Internally managed mutual funds

    *Internally managed commingled funds

    *Internally managed separate accounts

    External investment management services are provided through:

    Private label mutual funds

    Commingled funds

    Separate accounts

    Provident Investment Counsel provides services to 50 sponsors.

    It has a record keeping partnership with UAM.

    Douglass Allen is client contact.

    Provident Mutual

    1205 Westlakes Drive, Berwyn, Pa. 19312; phone: (610) 407-1246; fax: (610) 407-1943

    (No. of participants)

    Total36,250

    Bundled (inc. in-house asset mgmt.)6,050

    Investment mgmt. only30,200

    Participants served exclusively21,750

    Investment mgmt. only21,750

    SERVICES PROVIDED:

    Plan design

    Employee meetings

    Generic employee investment education

    Customized employee investment education

    Generic employee communications

    Customized employee communications

    Compliance and reporting

    Consulting services

    TOLL-FREE NUMBER SERVICES

    Account balance

    Account transfers

    24-hour access

    Operators

    Changes to contribution allocations

    Loan request/processing

    Performance data

    Fund information

    Client service rep available

    SECURE PRIVATE NETWORK SERVICES

    Operators

    Performance data

    Fund information

    Retirement planning assistance

    Client service rep available

    INVESTMENT MANAGEMENT SERVICES

    Daily valuation

    Total defined contribution assets: $838 million

    In-house investment management services are provided through:

    *Internally managed separate accounts

    *GICs

    *GA fixed account

    External investment management services are provided through:

    Separate accounts

    Provident Mutual provides services to 725 sponsors: 121 for bundled services (including in-house investment management) and 604 for investment management only.

    It offers fund information through its website address: www.providentmutual.com.

    It has partnerships with SEI in investment management; and Bisys and EMJAY in record keeping and third-party administration.

    Steven Schweitzer is client contact.

    Prudential Investments

    Gateway Center 2, 18th Floor, 100 Mulberry St., Newark, N.J. 07102; phone: (800) 353-2847; fax: (800) 545-3123

    (No. of participants)

    Total722,000

    Bundled (inc. in-house asset mgmt.)650,000

    Investment mgmt. only72,000

    Participants served exclusively650,000

    Bundled services650,000

    SERVICES PROVIDED:

    Plan design

    Employee meetings

    Generic employee investment education

    Customized employee investment education

    Generic employee communications

    Customized employee communications

    Compliance and reporting

    Consulting services

    TOLL-FREE NUMBER SERVICES

    Account balance

    Account transfers

    24-hour access

    Operators

    Foreign language capability

    Changes to contribution allocations

    Loan request/processing

    Performance data

    Fund information

    Retirement planning assistance

    Client service rep available

    Account activity

    Dividends

    Loan modeling/payoff amounts

    PIN resetting

    Plan rule information

    FAX capabilities

    Form requests

    Transaction history

    SECURE PRIVATE NETWORK SERVICES

    Account balance

    24-hour access

    Performance data

    INVESTMENT MANAGEMENT SERVICES

    Daily valuation

    Total defined contribution assets: $36 billion

    In-house investment management services are provided through:

    *Internally managed mutual funds

    *Internally managed commingled funds

    *Internally managed separate accounts

    *GICs

    External investment management services are provided through:

    GICs

    Outside funds

    Prudential Investments provides services to 20,000 sponsors: 4,000 for bundled services (including in-house investment management) and 16,000 for investment management only.

    It offers account balance; performance data; retirement planning assistance and e-mail inquiry capability through its website address: www.prudential.com.

    It has investment management partnerships with Norwest Bank; Fidelity; AIM; Putnam; Franklin Templeton; MFS; Alliance; and Zweig.

    Tim O'Brien is client contact.

    Putnam Investments

    1 Post Office Square, Boston, Mass. 02109; phone: (617) 760-8402; fax: (617) 760-8686

    (No. of participants)

    Total726,000

    Bundled (inc. in-house asset mgmt.)726,000

    Participants served exclusively726,000

    Bundled services726,000

    SERVICES PROVIDED:

    Plan design

    Employee meetings

    Generic employee investment education

    Customized employee investment education

    Generic employee communications

    Customized employee communications

    Compliance and reporting

    Consulting services

    TOLL-FREE NUMBER SERVICES

    Account balance

    Account transfers

    24-hour access

    Operators

    Foreign language capability

    Changes to contribution allocations

    Loan request/processing

    Performance data

    Fund information

    Retirement planning assistance

    Client service rep available

    Address verification

    Plan provision inquiries

    INVESTMENT MANAGEMENT SERVICES

    Daily valuation

    Total defined contribution assets: $20.1 billion

    In-house investment management services are provided through:

    *Internally managed mutual funds

    *Internally managed commingled funds

    *Internally managed separate accounts

    *GICs

    Putnam Investments provides services to 1,420 sponsors: 1,096 for bundled services (including in-house investment management) and 324 for investment management only.

    It offers performance data, fund information and retirement planning assistance through its website.

    Kenneth H. Montgomery is client contact.

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