Loan request/processing
Performance data
Fund information
Retirement planning assistance
Client service rep available
Investment guidance
INVESTMENT MANAGEMENT SERVICES
Daily valuation
Investment management services are provided through:
*Private label mutual funds
*Commingled funds
*Separate accounts
*GICs
*Variable annuities
Diversified Investment Advisors provides services to 3,430 sponsors: 3,305 for bundled services (including investment management) and 125 for investment management only.
The firm's funds are managed through external investment advisers. It has investment management partnerships with Capital Management; Merganser; Delaware Investment Advisors; Institutional Capital; Bankers Trust; Putnam; Capital Guardian; Jundt Associates; Ark; Liberty; Pilgrim, Baxter; Westport Asset; and Diversified Investment Advisors.
Chris Cumming is client contact.
Dreyfus Retirement Services
200 Park Ave., 10th floor, New York, N.Y. 10166; phone: (212) 922-6110; fax: (212) 922-6317
No. of participants
Total500,000
SERVICES PROVIDED:
Plan design
Employee meetings
Generic employee investment education
Customized employee investment education
Generic employee communications
Customized employee communications
Compliance and reporting
Toll-free, automated voice-response system
TOLL-FREE NUMBER SERVICES
Account balance
Account transfers
24-hour access
Operators
Foreign language capability
Changes to contribution allocations
Loan request/processing
Performance data
Fund information
Retirement planning assistance
Client service rep available
INVESTMENT MANAGEMENT SERVICES
Daily valuation
Total defined contribution assets: $16 billion
In-house investment management services are provided through:
*Internally managed mutual funds
*Internally managed commingled funds
*Internally managed separate accounts
*GICs
Dreyfus Retirement Services provides services to 1,700 sponsors: 114 for bundled services (including in-house investment management), 155 for record-keeping and administration only; and 1,431 for investment management only.
It has investment management partnerships with Crabbe Huson; Heartland; Neuberger & Berman; Templeton; and Warburg Pincus. It has record-keeping partnerships with Hewitt; Wyatt; and Buck. It offers financial planning in partnership with Ayco.
It offers fund information through public online systems.
Robert W. Stone is client contact.
Fidelity Investments
82 Devonshire St., Boston, Mass. 02109; phone: (508) 787-8090; fax: (508) 481-5184
No. of participants
Total4,060,000
Bundled (inc. in-house asset mgmt.)4,000,000
Record keeping/administration only60,000
Participants served exclusively4,060,000
Bundled services4,000,000
Record-keeping/administration only60,000
SERVICES PROVIDED:
Plan design
Employee meetings
Generic employee investment education
Customized employee investment education
Generic employee communications
Customized employee communications
Compliance and reporting
Consulting services
Toll-free, automated voice-response system
TOLL-FREE NUMBER SERVICES
Account balance
Account transfers
24-hour access
Operators
Foreign language capability
Loan request/processing
Performance data
Fund information
Retirement planning assistance
Client service rep available
401(k) enrollment
Loan modeling
INVESTMENT MANAGEMENT SERVICES
Daily valuation
Total defined contribution assets: $117 billion
In-house investment management services are provided through:
*Internally managed mutual funds
*Internally managed commingled funds
*Internally managed separate accounts
*GICs
*403(b) fixed annuity
External investment management services are provided through:
Mutual funds
403(b) fixed annuity
Fidelity Investments provides services to 17,319 sponsors: 14,000 for bundled services (including in-house investment management); one for record-keeping and administration only; and 3,318 for investment management only.
It has partnerships with Founders; Templeton; INVESCO; Janus; Warburg Pincus; Neuberger & Berman; PIMCO; Strong; and USAA in investment management; and The Principal Group and MetLife in 403(b) fixed annuity products.
Information available through public online systems is historical performance and NAVs, performance charts, prospectus downloads, mutual fund profiles, retirement planning and education tools, FAQs (frequently asked questions) about 401(k)s, investing reference information; and financial markets overview.
Its secure private network offers 401(k) account balances, plan option info, fund performances, account history, exchanges, contribution updates and plan literature.
Peter Smail is 401(k) client contact. Steve Keating is 403(b) client contact at (800) 841-3363; John Ring is 457 client contact at (508) 787-9358.
Fifth Third Bank
38 Fountain Square Plaza, Cincinnati, Ohio 45263; phone: (513) 579-6035; fax: (513) 579-5461
No. of participants
Total193,700
Bundled (inc. in-house asset mgmt.)17,500
Bundled (exc. in-house asset mgmt.)55,000
Record keeping/administration only1,200
Investment mgmt. only120,000
Participants served exclusively138,700
Bundled services17,500
Record-keeping/administration only1,200
Investment mgmt. only120,000
SERVICES PROVIDED:
Plan design
Employee meetings
Generic employee investment education
Customized employee investment education
Generic employee communications
Customized employee communications
Compliance and reporting
Consulting services
Toll-free, automated voice-response system
TOLL-FREE NUMBER SERVICES
Account balance
Account transfers
24-hour access
Operators
Changes to contribution allocations
Loan request/processing
INVESTMENT MANAGEMENT SERVICES
Daily valuation
Total defined contribution assets: $475 million
In-house investment management services are provided through:
*Internally managed mutual funds
*Internally managed commingled funds
*Internally managed separate accounts
*GICs
Fifth Third Bank provides services to 698 sponsors: 350 for bundled services (including in-house investment management); 300 for bundled services except in-house investment management; 12 for record-keeping and administration only; and 36 for investment management only.
Sandra Lobert is client contact.
First Interstate Bank
707 Wilshire Blvd., W10-5, Los Angeles, Calif. 90017; phone: (213) 614-4024; fax: (213) 614-2294
No. of participants
Total275,000
Bundled (inc. in-house asset mgmt.)40,000
Record keeping/administration only235,000
Participants served exclusively275,000
Bundled services235,000
Record-keeping/administration only275,000
SERVICES PROVIDED:
Plan design
Employee meetings
Generic employee investment education
Customized employee investment education
Generic employee communications
Customized employee communications
Compliance and reporting
Consulting services
Toll-free, automated voice-response system
TOLL-FREE NUMBER SERVICES
Account balance
Account transfers
24-hour access
Operators
Foreign language capability
Changes to contribution allocations
Loan request/processing
Performance data
Fund information
Retirement planning assistance
Client service rep available
INVESTMENT MANAGEMENT SERVICES
Daily valuation
Total defined contribution assets: $42 billion
In-house investment management services are provided through:
*Internally managed mutual funds
*Internally managed commingled funds
*Internally managed separate accounts
