Aetna Retirement Services
151 Farmington Ave., Hartford, Conn. 06156; phone: (860) 273-2128; fax: (860) 273-5207
No. of participants
Total982,378
Bundled (inc. in-house asset mgmt.)982,378
Participants served exclusively720,553
Bundled services720,553
SERVICES PROVIDED:
Plan design
Employee meetings
Generic employee investment education
Customized employee investment education
Generic employee communications
Customized employee communications
Compliance and reporting
Consulting services
Toll-free, automated voice-response system
TOLL-FREE NUMBER SERVICES
Account balance
Account transfers
24-hour access
Operators
Foreign language capability
Changes to contribution allocations
Loan request/processing
Performance data
Fund information
Retirement planning assistance
Client service rep available
INVESTMENT MANAGEMENT SERVICES
Daily valuation
Total defined contribution assets: $30.8 billion
In-house investment management services are provided through:
Internally managed mutual funds
Internally managed separate accounts
General account stable value options
External investment management services are provided through:
Alliances with mutual fund families
Aetna Retirement Services provides services to 28,594 sponsors: 27,194 for bundled services (including in-house investment management) and 1,400 for investment management only.
It has investment management partnerships with Alger; Evergreen; Fidelity; Janus; Neuberger & Berman; Templeton; and Twentieth Century. It has administration partnerships with Systematized Benefits Administrators Inc. and numerous local TPA partners for 401(k) services; and trust partnerships with Mellon and Fleet Financial.
It offers general information through public online systems, and administrative data exchange and downloads through a secure private network.
Gordon Maltempo is client contact.
Alexander & Alexander
Consulting Group Inc.
1 Piedmont Center, 3565 Piedmont Road N.E., Atlanta, Ga. 30363; phone: (404) 264-3093; fax: (404) 240-6099
No. of participants
Total600,000
Record keeping/administration only600,000
Participants served exclusively600,000
Record-keeping/administration only600,000
SERVICES PROVIDED:
Plan design
Employee meetings
Generic employee investment education
Customized employee investment education
Generic employee communications
Customized employee communications
Compliance and reporting
Consulting services
Toll-free, automated voice-response system
TOLL-FREE NUMBER SERVICES
Account balance
Account transfers
24-hour access
Operators
Foreign language capability
Changes to contribution allocations
Loan request/processing
Performance data
Fund information
Retirement planning assistance
Client service rep available
INVESTMENT MANAGEMENT
Daily valuation provided
External investment management services are provided through:
Registered mutual funds
Alexander & Alexander Consulting Group Inc. provides services to 152 sponsors, all are record keeping/administration clients.
It has partnerships with Charles Schwab and INVESCO in investment management.
It offers plan sponsor access to information through a secure private network.
Melanie P. Langsett is client contact.
American Express
Institutional Services
P.O. Box 489, Minneapolis, Minn. 55440-0489; phone: (800) 437-0600; fax: (612) 671-5031
No. of participants
Total552,822
Bundled (inc. in-house asset mgmt.)552,822
Participants served exclusively552,822
Bundled services552,822
SERVICES PROVIDED:
Plan design
Employee meetings
Generic employee investment education
Customized employee investment education
Generic employee communications
Customized employee communications
Compliance and reporting
Consulting services
Toll-free, automated voice-response system
TOLL-FREE NUMBER SERVICES
Account balance
Account transfers
24-hour access
Operators
Foreign language capability
Changes to contribution allocations
Loan request/processing
Performance data
Fund information
Retirement planning assistance
Client service rep available
Rollovers
Enrollments
Distributions
Plan information
INVESTMENT MANAGEMENT SERVICES
Daily valuation
Total defined contribution assets: $15.33 billion
In-house investment management services are provided through:
*Internally managed mutual funds
*Internally managed commingled funds
*Internally managed separate accounts
*GICs
*Outside investment alliances
External investment management services are provided through:
Outside mutual funds
American Express Institutional Services provides services to 882 sponsors: 834 for bundled services (including in-house investment management); and 48 for investment management only.
It has investment management partnerships with Brinson Partners; Templeton; Nicholas-Applegate; AIM; PIMCO; Neuberger & Berman; and Oppenheimer.
It offers sponsor access to account information with flexible reporting features and customized participant access through a secure private network.
Ward Armstrong is client contact.
American United Life
Insurance Co.
1 American Square, P.O. Box 368, Indianapolis, Ind. 46206; phone: (317) 263-1161; fax: (317) 263-1956
No. of participants
Total310,000
Bundled (inc. in-house asset mgmt.)294,200
Investment mgmt. only15,800
Participants served exclusively310,000
Bundled services294,200
Investment mgmt. only15,800
SERVICES PROVIDED:
Plan design
Employee meetings
Generic employee investment education
Customized employee investment education
Generic employee communications
Customized employee communications
Compliance and reporting
Toll-free, automated voice-response system
TOLL-FREE NUMBER SERVICES
Account balance
Account transfers
24-hour access
Operators
Changes to contribution allocations
Performance data
Fund information
Client service rep available
INVESTMENT MANAGEMENT SERVICES
Daily valuation
Total defined contribution assets: $4.2 billion
In-house investment management services are provided through:
*Internally managed commingled funds,
*Internally managed separate accounts
External investment management services are provided through:
Commingled funds
Separate accounts
American United Life Insurance Co. provides services to 8,091 sponsors: 7,940 for bundled services (including in-house investment management) and 151 for investment management only.
It has investment management partnerships with Alger; Calvert; Fidelity; INVESCO; PBHG; T. Rowe Price; Twentieth Century; and Vanguard. It offers remote inquiry through a secure private network.
Brian Sweeney is client contact.
AMR Investment Services
4333 Amon Carter Blvd., MD 5645, Fort Worth, Texas 75028; phone: (817) 967-0767; fax: (817) 967-0768
