Employee benefits professionals fully expect the information superhighway to change their working and communication methods in the not-too-distant future.
A survey by the corporate research panel of the International Foundation of Employee Benefit Plans, Brookfield, Wis., found 80% of the 484 respondents think the information superhighway will moderately or significantly change the way employee benefits officials communicate with each other, colleagues and service providers. More than half, 58%, think it will be a good tool in educating employees about retirement and other company benefits.
But employee benefits professionals are perhaps more eager than knowledgeable about the Internet's capabilities. While 49% reported only minimal knowledge of the Net, 36% have a strong interest in its use. Almost three-quarters, 71%, have or plan to get Internet access soon and have or will soon join an online service.
The top four Internet features employee benefits professionals use for their job are: e-mail, 58%; World Wide Web, 32%; Usenet (newsgroups), 12%; and gopher (a file manager), 12%.