Allmerica Financial
440 Lincoln St., Worcester, Mass. 01005; phone: (508) 855-1000; fax: (508) 853-6332
SERVICES PROVIDED:
Investment management
Record-keeping/administration
Plan design
Enrollment assistance
On-going employee communications
Toll-free, telephone voice-response system
A full-service bundled product is offered
800-NUMBER SERVICES:
Account balance
Live operators
Performance data
Fund information
Defined contribution clients: 650
Management services are provided through:
Commingled funds, run in-house
Commingled funds, run externally
Through an alliance
GICs
Record-keeping/administrative services are supplied through:
An in-house department
Contact: James F. Malley
AM&A Education Inc.
219 First Ave. S., Suite 203, Seattle, Wash. 98104; phone: (206) 343- 5225; fax: (206) 469-1929
SERVICES PROVIDED:
On-going employee education
Project-based employee education
Enrollment assistance
On-going employee communications
Communications consulting
Video and audio production
A full-service bundled product is not offered
Defined contribution clients: 25
No. of participants in client plans: 26,000
Contact: Jeffrey Ross
Ameritas Life Insurance
Lincoln, Neb. 68510; phone: (402) 434-2540; fax: (402) 467-6970
SERVICES PROVIDED:
Investment management
Record-keeping/administration
On-going employee education
Project-based employee education
Plan design
Enrollment assistance
On-going employee communications
Toll-free inquiries
Prototype documents
Government reporting
A full-service bundled product is offered
800-NUMBER SERVICES:
Live operators
Changes to contribution allocations
Loan request/processing
Performance data
Fund information
Retirement planning aid
INVESTMENT MANAGEMENT:
Total defined contribution assets: $658 million
Defined contribution clients: 500
No. of participants in client plans: 35,000
Management services are provided through:
Private label funds, run externally
Commingled funds, run in-house
GICs
Record-keeping/administrative services are supplied through:
An in-house department
Contact: Joe Roy
AMR Investment Services
P.O. Box 619003, DFW Airport, Texas 75261-9003; phone: (817) 967- 3513; fax: (817) 967-0768
SERVICES PROVIDED:
Investment management
Enrollment assistance
On-going employee communications
Daily account valuation is offered
A full-service bundled product is not offered
INVESTMENT MANAGEMENT:
Total defined contribution assets: $996 million
Defined contribution clients: 19
Management services are provided through:
Proprietary mutual funds, run in-house
Contact: Bart Roberson
AmSouth Bank N.A.
1906 Sixth Ave. N., Birmingham, Ala. 35202; phone: (205) 326-5397; fax: (205) 581-7302
SERVICES PROVIDED:
Investment management
Record-keeping/administration
On-going employee education
Project-based employee education
Plan design
Enrollment assistance
On-going employee communications
Toll-free, telephone voice-response system
Master trust services
Retirement planning consultation
Trustee/custodian services
Loan administration services
Daily account valuation is offered
A full-service bundled product is offered
800-NUMBER SERVICES:
Account balance
Account transfers
24-hour access
Changes to contribution allocations
Loan request/processing
Performance data
Fund information
Withdrawal information
INVESTMENT MANAGEMENT:
Total defined contribution assets: $11.4 billion
Defined contribution clients: 2,114
No. of participants in client plans: 60,000
Management services are provided through:
Proprietary mutual funds, run in-house
Commingled funds, run in-house
Record-keeping/administrative services are supplied through:
An in-house department
Contact: Charlotte Callihan
Arnerich, Massena
& Associates Inc.
825 N.E. Multnomah, Portland, Ore. 97232; phone: (503) 239-0475; fax: (503) 239-0369
SERVICES PROVIDED:
On-going employee education
Project-based employee education
Enrollment assistance
On-going employee communications
Asset allocation advice
Manager search
Performance evaluation
Trust/custody and administrative evaluationand searches
A full-service bundled product is not offered
Defined contribution clients: 35
No. of participants in client plans: 40,000
Contact: Lisa Massena
Arnold & Co.
1450 W. Long Lake, Suite 365, Troy, Mich. 48098; phone: (810) 641- 8686; fax: (810) 641-7885
SERVICES PROVIDED:
Record-keeping/administration
Plan design
Enrollment assistance
On-going employee communications
Plan implementation/qualification
Plan termination
Representation before IRS during audits
A full-service bundled product is offered
Defined contribution clients: 300
No. of participants in client plans: 15,000
Record-keeping/administrative services are supplied through:
An in-house department
Contact: Craig C. Arnold
