December 10, 2018




Fourth Place

Voya Investment Management 

A firm that always lets workers know ‘why’ behind the ‘what’ adds value and a difference

AUM: $207 billion
Employees: 868

Voya Investment Management CEO Christine Hurtsellers said a focus on learning and development, especially building knowledge around investing for staff who are not members of the investment teams, has been critical for the money manager.

“We even have employee office hours,” she said, held by the firm’s CFA charter holders who teach the CFA Investment Foundations program internally. But beyond formal learning and development programs, “employees tell us that their managers make the time to answer questions about the industry, not just the ‘what,’ but also the ‘why.’”

Ms. Hurtsellers said this focus comes down to “connecting the dots on what we are doing to connect to the client and add value,” including frequent memos, videos and town halls offering access to the company’s leaders.

Among its benefits, New York-based Voya provides five days of time off to volunteer, offers a 6% 401(k) match and a 4% pension contribution, a charitable giving match up to $5,000 per employee, and “flexible schedules that allow you to make up time when you need to,” added one employee.

“The focus on tools, products and advice for this community really resonates with our teams,” said Ms. Hurtsellers. “Our focus on giving back rolls down into the hearts of our employees to serve and to make a difference.”

Several employees said they were supportive and proud of the recent Voya Cares initiative to serve people with special needs and their caregivers.

Noted one employee: “The company has the right focus on customers and community.”

FOOTWORK: Voya staff members mug for the camera during an employee volunteer sabbatical in Puerto Rico to distribute shoes to more than 600 children in partnership with Soles4Souls.


Reprinted with permission from Pensions & Investments. © 2018 Crain Communications Inc. All rights reserved. Further duplication without permission is prohibited. Click here to read more about Pensions & Investments 2018 Best Places to Work in Money Management.