December 12, 2016




Second Place

Voya Investment Management 

A flexible and understanding workplace where everyone can express their views

Christine Hurtsellers understands the social mores of Wall Street regarding face time but says that a move toward a more flexible working environment brings more balance and less stress to her employees — and that enhances results.


“We want to have a flat, interactive culture where people express their views,’’ says Ms. Hurtsellers, who ascended from chief investment officer for fixed income in September and is one of the few female CEOs in investment management. “Being able to share opinions leads to better investment outcomes for our clients.”


Voya Investment Management, a 922-person unit of Voya Financial, managed $221 billion in equities, fixed income and multi-asset strategies including private equity as of Sept. 30. This is the second year the company has placed on Pensions & Investments’ Best Places to Work in Money Management survey.


One employee called the work from home policy “excellent,” while another said that managers and supervisors are “flexible” and “understanding.”


“At Voya there is a sense of community, partnership, and overall friendship among colleagues which allows us to provide superior service to one another that ultimately serves our clients,” said an employee.


Ms. Hurtsellers says that she “always wants to make share that our people are developing and building their own story — training is really important. It’s a step-up mentality that compels junior employees to stretch and contributes to promoting from within.”


The company reiterates its commitment to community by allowing employees to donate up to 40 hours of time annually as a volunteer as well as match donations up to $5,000 annually per employee to charities of his/her choosing. “Volunteerism is part of
the cultural mindset of stewardship and service,” says Ms. Hurtsellers. “We shut down once a year for a national day of service. It’s a great time to be together.”

Voya workers participate annually in the firm’s National Day of Service. Under the aegis of Partnership for Parks, employees man the shovels at Thomas Jefferson Park in New York’s Harlem neighborhood.


Reprinted with permission from Pensions & Investments. © 2016 Crain Communications Inc. All rights reserved. Further duplication without permission is prohibited. Click here to read more about Pensions & Investments 2016 Best Places to Work in Money Management.